Knowledge base

Limits and supported formats

This page lists the user-facing limits in Modelyx: which files you can upload, how large they can be, how many files reach the Cloud Sandbox, how long voice recordings can be, what image and video generation can produce per turn, how often tasks can run and what Modelyx cannot access.

Supported upload formats

Type Formats
Images JPG, PNG, GIF, WebP
Documents PDF, Word, Excel, PowerPoint, Markdown, plain text, CSV, JSON
Code Code files
Audio and video Audio and video files

In Agent mode, images, audio and video are always accepted, because the agent can process them with tools. Scanned documents are read with OCR on a best-effort basis.

You can add files with + → Attachments (Upload File or Image, Upload Folder), drag and drop, or paste from the clipboard.

Size limits

Item Limit
Video upload Up to 500 MB
File copied into the Cloud Sandbox Up to 500 MB per file
Voice input Up to 1 minute per recording
File storage Depends on your plan.

Cloud Sandbox file sync

Limit Value
Files copied into the sandbox per chat sync Up to 50
Size per file Up to 500 MB
Sandbox scope One isolated sandbox per chat
Idle sandboxes Recreated automatically after a long idle period; older files may not survive

Result files the agent exports are saved to your Resources with a download link, so keep anything important there.

Media generation

Item Limit
Different images per turn Up to 8 (variants of one prompt use Number of Images)
Reference images for one image Depends on the model; the app tells you if you pass too many or too few
Reference images for one video Up to 9
Videos per turn One
Video length About 4 to 15 seconds; up to about 30 seconds for video-to-video and Make video
Source clips for video-to-video Up to 3 MP4 or MOV clips
Video resolution 480p, 720p or 1080p, depending on the model
Make video (3D previs to video) 480p or 720p; takes about 4 minutes, sometimes up to 7
HTML and React artifacts Download as source only; no export to PNG, GIF or video
SVG artifacts Download as PNG, Download as SVG, Copy as Image
Telegram captions Up to 1024 characters

Video generation is asynchronous and takes minutes.

Schedules

Automation Frequency and limits
Scheduled Hourly (also Daily or Weekly on one or several weekdays)
Heartbeat Every 10 minutes
Max runs Default Unlimited

Credit balance

Image generation, video generation and Cloud Sandbox runs need a positive credit balance; see Credits and usage.

Mobile browser

The web app works in a mobile browser with Home, chats, Tasks and Settings. Memory, Resources, Pages and the Generation studios are not available on mobile.

What Modelyx cannot access

Modelyx cannot access Details
Files and folders on your computer Only files you upload reach Modelyx. Local file access is planned for the desktop app.
Accounts you have not connected Agents reach your services only through custom MCP connectors you set up. One-click connectors are coming soon.
Private data on public platforms Public data collection covers public pages, listings and profiles only.
Other chats' sandboxes Each chat's Cloud Sandbox is isolated from the others.